From 23ec1e7057d5e5e125ccb479d897858943ad3f3f Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Fri, 19 Jun 2026 13:21:24 +0000 Subject: [PATCH 1/4] Document Email details stat cards and Pending card scope Document the Sent, Read, Queued, and Pending stat cards on the Email details page, and clarify that the Pending card appears only for Segment Emails. Triggered Emails no longer show the Pending card (mautic/mautic#16304). --- docs/channels/emails.rst | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index a3dbadf11..7e88feece 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -71,6 +71,13 @@ Email overview The Email overview allows at-a-glance information regarding the success or failure of a particular Email. You can quickly see relevant information in regards to opens, bounces, successful click-throughs and other important statistics. +At the top of the Email details page, a row of stat cards summarizes how the Email is performing. Each card links to a filtered Contact list, so you can see exactly which Contacts it represents: + +- **Sent** - the number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. +- **Read** - the number of Contacts that have read this Email, shown alongside the read percentage. +- **Queued** - the number of Contacts that have this Email queued to send based on their frequency rules. +- **Pending** - the number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card. It always reported zero for them, which falsely suggested that Mautic was sending no Emails. + .. vale off Email Drafts From dcfb4c54796e2095f39e1a07c5ad84fd18073825 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Thu, 25 Jun 2026 14:15:28 +0000 Subject: [PATCH 2/4] Address review: vale-wrap stat card intro and use * list markers --- docs/channels/emails.rst | 12 ++++++++---- 1 file changed, 8 insertions(+), 4 deletions(-) diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index 7e88feece..ff181f5e4 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -71,12 +71,16 @@ Email overview The Email overview allows at-a-glance information regarding the success or failure of a particular Email. You can quickly see relevant information in regards to opens, bounces, successful click-throughs and other important statistics. +.. vale off + At the top of the Email details page, a row of stat cards summarizes how the Email is performing. Each card links to a filtered Contact list, so you can see exactly which Contacts it represents: -- **Sent** - the number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. -- **Read** - the number of Contacts that have read this Email, shown alongside the read percentage. -- **Queued** - the number of Contacts that have this Email queued to send based on their frequency rules. -- **Pending** - the number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card. It always reported zero for them, which falsely suggested that Mautic was sending no Emails. +.. vale on + +* **Sent** - The number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. +* **Read** - The number of Contacts that have read this Email, shown alongside the read percentage. +* **Queued** - The number of Contacts that have this Email queued to send based on their frequency rules. +* **Pending** - The number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card. It always reported zero for them, which falsely suggested that Mautic was sending no Emails. .. vale off From c240c20e59ae528fa3d19a15c0111c015e4ae4de Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Thu, 25 Jun 2026 15:53:47 +0000 Subject: [PATCH 3/4] Address review: reword Pending card scope rationale --- docs/channels/emails.rst | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index ff181f5e4..f085dbdde 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -80,7 +80,7 @@ At the top of the Email details page, a row of stat cards summarizes how the Ema * **Sent** - The number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. * **Read** - The number of Contacts that have read this Email, shown alongside the read percentage. * **Queued** - The number of Contacts that have this Email queued to send based on their frequency rules. -* **Pending** - The number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card. It always reported zero for them, which falsely suggested that Mautic was sending no Emails. +* **Pending** - The number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card given their send is scheduled differently or immediately sent. .. vale off From 5912bda01fce9497f9f2ea27554f1136b7bd4e04 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Fri, 26 Jun 2026 04:41:29 +0000 Subject: [PATCH 4/4] Reword Pending card sentence to active voice Address @adiati98's review on PR #782: replace passive 'is scheduled' with active voice describing how Mautic handles triggered Emails. --- docs/channels/emails.rst | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index f085dbdde..cec7c9e53 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -80,7 +80,7 @@ At the top of the Email details page, a row of stat cards summarizes how the Ema * **Sent** - The number of Contacts that have received this Email, including both successful and failed sends, for the entire time period. * **Read** - The number of Contacts that have read this Email, shown alongside the read percentage. * **Queued** - The number of Contacts that have this Email queued to send based on their frequency rules. -* **Pending** - The number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card given their send is scheduled differently or immediately sent. +* **Pending** - The number of Contacts that haven't yet received this Email. This card appears only for Segment Emails. Triggered Emails - those used in a Campaign rather than sent to a Segment - don't show the **Pending** card because Mautic schedules them differently or sends them immediately. .. vale off