System.Exception: Failed to send OTP

[sentry]

Sentry Issue: UNITY-EXPLORER-NRM

System.InvalidOperationException: Rate limit exceeded.
  Module "Thirdweb.EWS.Server", in CheckStatusCodeAsync
  File "./Library/PackageCache/com.arch.systemgroups@30d4d502ace9/Builder/ArchSystemsWorldBuilder.cs", line 102, in TryRegisterGroup
  Module "Thirdweb.EWS.Server", in CheckStatusCodeAsync
  Module "Thirdweb.EWS.Server", in SendEmailOtpAsync
  Module "Thirdweb.EWS.Server", in SendEmailOtpAsync
...
(54 additional frame(s) were not displayed)

System.Exception: Failed to send OTP
  File "Thirdweb__3.cpp", line 20194, in SendOTP
  File "Thirdweb__6.cpp", line 9090, in SendEmailOtpAsync
  File "Thirdweb__5.cpp", line 4006, in SendEmailOtpAsync
  File "Thirdweb__5.cpp", line 22799, in SendEmailOtpAsync
...
(23 additional frame(s) were not displayed)

System.AggregateException: One or more errors occurred.
  File "DCL.Plugins__6.cpp", line 15743, in ResendOtpAsync
...
(31 additional frame(s) were not displayed)

This issue was automatically created by Sentry via Explorer Alpha Github Issue Creation

[github-actions]

Automated Triage

Issue type	bug
Affected area	Auth & Onboarding (Email + OTP)
Feature category	Primary
Severity	SEV-2 → 1-high

Reasoning: This blocks email-based OTP authentication due to rate limiting on Thirdweb.EWS.Server. Email + OTP is a Primary category feature under Auth & Onboarding. While users can use Web3 or Social login as workarounds, a core authentication path is broken for some users, meeting SEV-2 criteria: "A Primary category feature broken for some users. Platform still partially works."

Labels applied: bug, 1-high, sentry

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