iOS app freezing afrer ad is closed

[shajby1]

Hi,

I've noticed a recurring issue where my app freezes consistently right after CLOSING an ad. This is happening almost every time now. My environment is Adobe AIR + Animate using the latest IronSource ANE. This happens only for iOS apps.

It looks like animations etc are running normally, I can't just tap on any buttons etc, they just don't react (like some invisible layer is placed over them). I tried everything: checking if framerate isn't set to 0, setting focus back to stage, CPU, GPU, DIRECT render mode.

Is anyone else experiencing this behavior?

Best,
Michal

[marchbold]

Can you isolate the cause at all? Is it a particular mediation network or a particular ad type causing the issue?

What iOS versions have you encountered the issue with?

[shajby1]

iOS 15.7.9 iPhone SE + irounsource only + interstitial ads

I gave up on a fix after a few hours - it's totally random. When I identify a problematic ad, it may work correctly the next time. It seems like the ad isn't fully 'dying' when closed; a transparent layer stays on top and blocks all mouse events, even though the rest of the app is running. I have to restart every time it happens. Is there a way to manually destroy the ad object the same way we do with banners?

Answer from AI: This is a common issue in mobile and cross-platform development where an ad overlay fails to properly dispose of its view hierarchy, leaving a transparent layer that swallows all touch or mouse events.

[marchbold]

Hmm, more likely an issue in the ironsource sdk here. I'll try to find some time to update this sdk and see if there have been any fixes.

[shajby1]

Thanks for looking into it!